Shipping Policy
Shipping Costs
- Domestic (Mexico): $5.95 – $14.95 flat rate (depending on product weight/size)
- International: $19.95 – $34.95 flat rate (depending on product weight/size)
- Expedited shipping options available at checkout (additional cost)
- International customers are responsible for all customs duties, taxes, and import fees
Processing & Shipping Times
- Orders placed before 12:00 PM CST are processed within 2-3 business days
- Weekends and Mexican federal holidays are not counted as business days
- Pre-order items will ship only when all products in the order are available
Made-to-Order Products
All our print-on-demand products (desk mats, posters, blankets, and footwear) are made-to-order through our production partner.
Production Timeline:
- 5-7 business days crafting period
- Production occurs Monday-Friday (excluding holidays)
- Tracking information emailed immediately after shipment
Important Notes
- Address Verification:
- Double-check your shipping address before ordering
- Contact us immediately at support@mexaschingones.store for address changes
- We cannot modify orders already in production or shipped
- Order Updates:
- Order confirmation email sent immediately after purchase
- Shipping confirmation with tracking sent when dispatched
- Delivery Issues:
- Not responsible for incorrect addresses provided by customer
- Lost/stolen packages must be reported within 7 days of delivery
Shipping Carriers
We ship via:
- Domestic: FedEx, DHL, UPS, USPS
- International: DHL, FedEx International, Royal Mail, Hermes, Canada Post, Australia Post
For any shipping inquiries, please contact: support@mexaschingones.store