Shipping Policy

Shipping Costs

  • Domestic (Mexico): $5.95 – $14.95 flat rate (depending on product weight/size)
  • International: $19.95 – $34.95 flat rate (depending on product weight/size)
  • Expedited shipping options available at checkout (additional cost)
  • International customers are responsible for all customs duties, taxes, and import fees

Processing & Shipping Times

  • Orders placed before 12:00 PM CST are processed within 2-3 business days
  • Weekends and Mexican federal holidays are not counted as business days
  • Pre-order items will ship only when all products in the order are available

Made-to-Order Products

All our print-on-demand products (desk mats, posters, blankets, and footwear) are made-to-order through our production partner.

Production Timeline:

  • 5-7 business days crafting period
  • Production occurs Monday-Friday (excluding holidays)
  • Tracking information emailed immediately after shipment

Important Notes

  1. Address Verification:
    • Double-check your shipping address before ordering
    • Contact us immediately at support@mexaschingones.store for address changes
    • We cannot modify orders already in production or shipped
  2. Order Updates:
    • Order confirmation email sent immediately after purchase
    • Shipping confirmation with tracking sent when dispatched
  3. Delivery Issues:
    • Not responsible for incorrect addresses provided by customer
    • Lost/stolen packages must be reported within 7 days of delivery

Shipping Carriers

We ship via:

  • Domestic: FedEx, DHL, UPS, USPS
  • International: DHL, FedEx International, Royal Mail, Hermes, Canada Post, Australia Post

For any shipping inquiries, please contact: support@mexaschingones.store